Restaurant Privacy policy

JLDSSS – Restaurant Partner Terms and Conditions

This Agreement ("Agreement") is entered into between JLDSSS ("Company") and the

restaurant partner ("Restaurant") to set forth the terms and conditions for the provision of

food delivery services through the JLDSSS platform. By signing this Agreement, the

Restaurant agrees to the following terms and conditions.

1. General Terms

1.1 Partnership Agreement: By registering with JLDSSS, the Restaurant agrees to partner

with the Company for providing food delivery services. This Agreement governs the

relationship between the parties for the duration of the partnership.

1.2 Eligibility: The Restaurant must meet all legal, health, and safety standards as required

by local authorities to operate legally. The Restaurant must hold all necessary licenses,

permits, and approvals required for food preparation and sale.

2. Restaurant Responsibilities

2.1 Menu and Pricing: The Restaurant agrees to provide accurate and up-to-date menu

details, including item descriptions, prices, and any special offers. The Restaurant is

responsible for maintaining the menu on the JLDSSS platform.

2.2 Order Preparation: The Restaurant must prepare and package all orders with care and in

compliance with health and safety regulations. The Restaurant must ensure food quality and

hygiene standards are maintained at all times.

2.3 Timeliness of Delivery: The Restaurant agrees to prepare and pack orders in a timely

manner as specified by JLDSSS. Any delays in food preparation must be communicated

promptly to JLDSSS, and appropriate actions must be taken to address customer

expectations.

2.4 Customer Service: The Restaurant agrees to provide the highest standards of customer

service. Any complaints regarding food quality, order discrepancies, or other issues must be

addressed promptly by the Restaurant, with support from JLDSSS where necessary.

3. Compensation and Payments

3.1 Commission and Payment Structure: JLDSSS will charge a commission based on the

total sale value for each order fulfilled through the platform. The commission rate will be

agreed upon prior to registration and may vary based on specific promotions, offers, or other

agreements.

3.2 Payment Schedule: Payments for completed orders will be made to the Restaurant on a

weekly or monthly basis (as agreed upon). JLDSSS will provide a statement of earnings for

each period, detailing the total orders processed, commissions charged, and any additional

fees.

3.3 Refunds and Disputes: If a customer disputes an order, requests a refund, or claims

food-related issues, JLDSSS will work with the Restaurant to resolve the issue. The

Restaurant agrees to issue a refund (if required) for any faulty orders, subject to the agreed

refund policy.

4. Quality Control and Audits

4.1 Monitoring: JLDSSS reserves the right to monitor the quality of food, packaging, and

service provided by the Restaurant. This includes customer feedback, periodic quality checks,

and compliance with food safety regulations.

4.2 Audits: JLDSSS may conduct periodic audits to ensure compliance with the terms of this

Agreement. This includes verifying that the menu items, pricing, and hygiene practices meet

the standards set by JLDSSS and regulatory authorities.

5. Marketing and Promotion

5.1 Promotion of Menu: JLDSSS may, at its discretion, promote the Restaurant’s menu

items on the app, website, or through other marketing channels. The Restaurant agrees to

allow JLDSSS to use the Restaurant’s name, images, and menu details for promotional

purposes.

5.2 Discounts and Offers: The Restaurant may collaborate with JLDSSS on special

promotions, discounts, or seasonal offers. Any promotional agreements will be subject to

mutual consent and will be detailed in separate agreements.

6. Liability and Indemnity

6.1 Indemnity: The Restaurant agrees to indemnify and hold harmless JLDSSS, its

employees, agents, and affiliates from any claims, damages, or losses resulting from the

Restaurant’s actions, including food quality issues, delivery delays, or failure to comply with

applicable laws.

6.2 Liability: JLDSSS will not be liable for any direct or indirect damages caused by the

Restaurant’s failure to fulfill orders, provide accurate information, or adhere to food safety

standards.

7. Confidentiality

7.1 Confidentiality Obligations: Both parties agree to maintain the confidentiality of any

sensitive or proprietary information shared during the course of this Agreement. This

includes but is not limited to customer information, pricing, marketing strategies, and

financial details.

7.2 Non-Disclosure: Neither party will disclose any confidential information to third parties

without prior written consent, except as required by law.

8. Termination of Agreement

8.1 Termination by JLDSSS: JLDSSS reserves the right to terminate this Agreement with

immediate effect if the Restaurant fails to meet the terms of this Agreement, including failure

to maintain food quality standards, frequent customer complaints, or non-compliance with

applicable regulations.

8.2 Termination by Restaurant: The Restaurant may terminate this Agreement by providing

written notice to JLDSSS at least [insert notice period]. Upon termination, any pending

orders must be completed, and payments for those orders will be processed as usual.

8.3 Post-Termination Obligations: Upon termination, the Restaurant must remove all

branding, menu listings, and promotional material related to JLDSSS. Any outstanding

payments or refunds will be settled according to the payment schedule.

9. Data Privacy and Security

9.1 Data Collection: Both parties agree to comply with applicable data protection laws and

regulations. The Restaurant agrees to maintain the confidentiality of any customer data

shared by JLDSSS, and to use such data solely for the purpose of fulfilling orders.

9.2 Security Measures: The Restaurant agrees to implement appropriate security measures to

protect customer data and other sensitive information shared through the JLDSSS platform.

10. Modifications to the Agreement

10.1 Amendments: JLDSSS reserves the right to amend this Agreement at any time. Any

changes will be communicated to the Restaurant in writing, and continued participation in the

platform signifies acceptance of the modified terms.

11. Governing Law and Dispute Resolution

11.1 Governing Law: This Agreement shall be governed by and construed in accordance

with the laws of India.

11.2 Dispute Resolution: Any disputes arising from this Agreement shall be resolved

through arbitration in Majarpara, B-12,saltlack sec-iv.khashmahal,north 24 pargana.

700105,West Bengal,India, and both parties agree to abide by the final decision.

Contact Information:

For any inquiries or support, please contact our team at:

 Email: help@jldsss.com

 Phone: +91-8617661806